Cobalt Design System - Product & Design Manager

Establish a cohesive visual identity and foundational design system for Docaposte.

Product & Design Manager

Position at Pollux, Docaposte UX team (the Digital Branch of the La Poste Group).

From art direction to industrial maintenance, I was deeply involved in shaping the strategy and advocating for user needs from day one.

My daily mission: drive company-wide adoption and make Cobalt a tool that empowers teams to build more customer-centric experiences.

2019 - 2025

What I’ve learned:
Contemplating the design system holistically, with a keen sense of timing.

Being 100% convinced that a design system is a crucial milestone for a company’s digital transformation.

Creating and maintaining a design system, a 6-year retrospective

From its origin, spread, core values, and limitations, to transforming it into a product, a business proposition or not, evolving it or not, and consistently being supported by the right ambassadors.

It all starts with Identity

In January 2019, Docaposte updated its logo. Mission : to define and create the brand’s graphic identity.

Final version selected

Application of the brand guidelines across communication materials: print, social media, events…

Crafting a design system from scratch,
a methodology

01. Reviewing the Current State

Understanding the existing screens and design systems.

02. Defining Business Needs

Closely with Product Owners, Marketing and Communication teams to identify product challenges.

03. Exploring Creative Directions

Iterative workshops that bring in both product teams and business stakeholders (👋 Maileva).

04. Building the Design System

We create components based on a detailed and comprehensive list, ensuring all needs are covered.

05. User testing

We conduct real user tests with a diverse group—no more relying solely on internal product teams 🥲.

06. Sharing “Cobalt Design System”

Talk about the design system constantly across teams in the company and invest in training for employees and developers.

2021 : Cobalt
is fully embraced

A cohesive design and a fresh update that makes an impact : a true tool for driving internal change.

The teams were requesting the Design System (DS), and they walked away with a redesigned frontend that puts UX front and center.

  • 2019 Design phase

  • 2020 “Cobalt V1” First release Deployment and development handed over to the first product teams
    -> Sketch to Figma

  • 2021 “Cobalt V2” w/ first quantitative users feedback
    Development of React library on Storybook
    Full set of illustrations

  • 2022 “Cobalt V3” Finally the full package : Design + Dev + Doc

B2B principles we now stand by

The purpose of Cobalt is clear: to bring professional web apps to life, where even complex tasks are completed quickly and seamlessly. It is designed to be resolutely functional.

And what about
our showcase sites?

Ah, here’s where communication and design need to focus more on emotional impact than pure functionality.
Challenge accepted : new UI Kit for Showcase Sites
How far can we stretch the gap between the two systems?

Business wise

Exploring the creation of our offer

  • Direction 1: Develop a Design System package for businesses, encompassing everything from the UI Kit to maintaining deployed versions, including training sessions.

  • Direction 2: Optimize internal funding for our UX/UI design team:

    • Introduce an annual subscription model for products.

    • Establish a “design fee” contributed by all entities to create a shared “design fund” available for internal use.

A word on documentation

Unpopular opinion

Nobody enjoys it—it’s a time-consuming vortex, and for what purpose? Honestly, it’s not entirely clear.

The real users rely on tools like Storybook or Figma. And if they have questions? They just call. It’s an internal product for coworkers—let’s keep it practical and approachable.

Well… that was before I checked this beauty: https://brand.dropbox.com/

2024 : V4

  • Following Figma updates, create standardized tokens on all our design systems. “Core” is born with more realistic components ‘faithful to dev’.

  • Colors, typefaces, spacing, radius, motion, everything is included.
As our lead designer says “2 times harder to understand but 1000 times more powerful.”

  • And dear to my heart and to the Group's constraints: fully accessible and eco-designed.

UX Philosophy

  • You can’t “wow” the user:
    Remove friction.

  • The product team is inherently biased (and that’s normal):
    The product must fit into the user’s world — not the other way around.

  • Embrace UX creativity:
    One-page flows, lightweight tunnels… Think beyond standard tables when data allows it.

Jan 2025

As I prepare to leave the company, the cycle begins anew.
Docaposte is refreshing its visual identity and has entrusted us with two exciting projects:

  • A new UI Kit for showcase websites

  • Cobalt V4, adapted to the updated branding

After 5-6 years, I leave with a happy sense of closure, knowing the loop has come full circle for me.

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